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Order Changes / Cancellations

Modifying or cancelling your order

Is it possible to change the shipping address on my order?

We can possibly make changes to your shipping address as long as the order has not been processed yet. If the order has not been processed, please let store support know what you’d like to change. Please note that if the change results in a change in

Can I change the billing address on my order?

We generally cannot make changes to the billing address. However, if you do need to change the billing information, please contact store support and we can offer assistance.

Can I cancel my order?

We can possibly cancel your order as long as it has not been processed. Please contact store support and we’ll attempt to cancel and refund your order as soon as possible. If it’s too late to cancel the order, and you’d like to return it, please let

Can I add or remove items from my order?

We may be able to remove an item from your order, but we likely cannot add items to an existing order. However, if your order has not yet been processed, we can likely cancel it and refund it, allowing you to place a new order. If it has not been pro